Sylvia Pimpong joined Koforidua Polytechnic (now Koforidua Technical University) as a Senior Library Assistant in the Library Department in January 2012.

In April 2014, she progressed to the position of Senior Administrative Assistant in the Quality Assurance Directorate, marking a shift from library services to quality assurance. Here, she was engaged in monitoring lectures, examinations, and assisting with the organization of seminars and workshops.

Sylvia’s dedication and competence earned her further advancement in February 2016 when she was appointed as an Assistant Registrar and the Administrator at the Quality Assurance and Academic Planning Directorate (QAAPD), where she took on significant responsibilities including data collection and analysis, preparation of accreditation documents, monitoring teaching performance, and coordinating stakeholder engagements.

In November 2023, Sylvia was promoted to the rank of Senior Assistant Registrar. Following this promotion, she was appointed in July 2024 as the Faculty Officer for the Faculty of Business and Management Studies, a senior administrative role in which she supports the Dean in managing faculty operations, supervising staff, coordinating meetings, managing student data, and overseeing teaching and learning logistics.

In addition to her substantive appointments, Sylvia has taken on several acting administrative roles across the university and also served on several committees. She served as the Acting Administrator for the Faculty of Health and Allied Sciences during multiple periods (December 2017–March 2021), In July to September 2021, she served as Acting Administrator for the Faculty of Engineering, She also held the role of Acting Administrator for the International Relations and Institutional Linkages Directorate during multiple terms (2019–2024).

Ms. Sylvia is currently the Convocation Representative (Non-Teaching staff) on the University’s Academic Board and also serve as the Secretary to Technical University Senior Administrators Association of Ghana ( KTU- Chapter).

Ms. Sylvia has contributed to accreditation processes, digital transformation of evaluation systems, and the establishment of quality assurance units in tertiary institutions.

QUALIFICATIONS 

• MBA in Total Quality Management
  University of Professional Studies, Accra
  September 2020 – August 2022
• Chartered Professional Administrator (ChPA)
  Chartered Institute of Administrators and Management Consultants – Ghana
  January – November 2020
• MSc in Information Technology for Management
  Coventry University, United Kingdom
  May 2012 – August 2013
• Bachelor of Education (B.Ed) in Information Technology
  University of Education, Winneba – Kumasi Campus
  August 2006 – July 2010

PROFESSIONAL EXPERIENCE

• Faculty Officer, Faculty of Business and Management Studies – July 2024 – Date
• Senior Assistant Registrar, Koforidua Technical University – November 2023 – Date
• Assistant Registrar, Koforidua Technical University – February 2016 – November 2023
• Administrator, Quality Assurance and Academic Planning Directorate – 2016 – 2024
• Senior Administrative Assistant, Quality Assurance Directorate – 2014 – 2016
• Senior Library Assistant, Library Department – 2012 – 2014

MEMBERSHIP

Chartered Professional Administrator (ChPA)
Chartered Institute of Administrators and Management Consultants – Ghana